Returns, Exchanges and Refunds Policy

We back our products

We're proud of the products we offer on Zoemoments.com. 

For products purchased directly on www.Zoemoments.com, we offer a 10-day guarantee to ensure your happiness. 

For some of our products we provide a one-year limited product warranty.

Please read below for more details. 

 For products purchased directly on www.Zoemoments.com:

If for any reason you are not entirely satisfied, your product may be returned within 10 days from the original purchase date of the product, proof of purchase is required. Upon receipt of your product return, Zoemoments.com will inspect the product and may i) exchange your product, ii) issue a full or partial refund of the purchase price less shipping and handling as well as any applicable promotional discount used during checkout to your credit card, iii) or, issue a full or partial online store credit with www.Zoemoments.com of the purchase price less shipping and handling as well as any applicable promotional discount used during checkout. Customers are directed to contact Zoemoments.com within 10 days of purchase by initiating the Return Process by clicking here.

If you received a damaged product, please review the Product Warranty and contact us immediately for assistance by initiating the Return Process.